Stop by one of our ticket offices to check that the pass/ticket you have is active. The Adventure center is right as you walk in from the parking lot, past the bus loop, in the Lodge at Mountaineer Square. Our second location is towards the read Lady Express Lift inside the Crested Butte Rental and Demo shop.
If you are using Mobile Pass or Ticket through the My Epic App, look for the green checkmark on your Mobile Pass or Ticket, indicating that your phone will scan from your pocket. Make sure to enable Bluetooth on your phone prior to scanning your Mobile Pass or Ticket in the lift line. More information on the My Epic app and Mobile Pass and Ticket is available here: https://www.epicpass.com/app.aspx